Shipping & Returns
If your order is a gift and you would like me to send it directly to the lucky recipient - just let me know! I'm happy to give it some extra love by wrapping it up pretty and adding a special note at no extra charge!
ITEMS SHIPPED TO USA: most items (tee shirts, scarves, dish towels, napkins) are shipped via USPS First Class Mail within 2-5 business days from the date of purchase/payment (though it's often sooner). Messenger bags and pillow cases are shipped via USPS PRIORITY MAIL. Delivery confirmation is included with all domestic shipping. Once your item is shipped, you will receive notification and tracking info.
PLEASE PURCHASE FROM MY ETSY SHOP WHERE I AM ABLE TO SHIP ALL OVER THE WORLD! https://www.etsy.com/shop/VIVASWEETLOVE?ref=hdr_shop_menu
PACKING MATERIALS USED TO SHIP GOODS:
I do my best to use clean, recycled materials whenever possible in the packing & shipping process- my motto is SAVE YOUR PEANUTS!! It's very important to me that your package arrive safely, so you can be sure that I'll pack it accordingly.
~Tee shirts, tea towels, napkins, pillow cases, all "soft goods" that don't require extra protection are shipped in rugged and lightweight Poly mailers which are made from up to 30% post consumer recycled content and are recyclable.
~Paper goods, prints and cards are shipped in rigid, bend proof Kraft Paper Mailers which are recyclable.
~Messenger bags are shipped in rugged and lightweight Poly mailers which are made from up to 30% post consumer recycled content and are recyclable.
Easy Returns & Exchanges
It is so important to me that you are happy with your purchase from Viva Sweet Love! If for any reason you are not, please contact me within 3 weeks from date of purchase, and I will be more than happy to make it right via replacement or refund. Contact me at firstname.lastname@example.org
Please note that the Buyer is responsible for all shipping costs involved with returns or exchanges.
Viva Sweet Love is not responsible for errors on the part of the Buyer, such as errors in the shipping address provided.